Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started. This course will help you teach participants how to.
This will help you know how to
Describe what workplace violence is
Identify some warning signs of violence
Apply the cycle of anger
Understand Albert Bandura’s behavior wheel and how it applies to anger
Develop a seven-step process for managing your anger and others’ anger
Apply better communication and problem solving skills, which will reduce frustration and anger
Develop some other ways of managing anger, including coping thoughts and relaxation techniques
Use the nine components of an organizational approach to managing anger, including risk assessment processes
Respond if a violent incident occurs in the workplace, on both an individual and organizational level
Course Content
Module One: Getting Started.
Module Two: What Is Workplace Harassment?
Module Three: Identifying the Bully
Module Four: How to Handle Workplace Violence
Module Five: Risk Assessment (I)
Module Six: Risk Assessment (II)
Module Seven: Being the Victim
Module Eight: Checklist for Employers
Module Nine: Interview Process
Module Ten: Investigation Process
Module Eleven: Developing a Workplace Harassment Policy
